Frequently Asked Questions

Applying is a streamlined process. You can start by clicking the "How to Apply" button in our navigation bar. You'll need to provide business registration details, proof of export contracts, and recent financial statements. Our team typically reviews applications within 3-5 business days.

Pre-shipment financing is a type of working capital loan provided to exporters before they ship goods to buyers. It helps cover the costs of producing, packaging, and transporting goods, ensuring you can fulfill large orders without straining your cash flow.

Yes. We partner with leading insurance providers to offer export credit insurance that protects your business against non-payment by foreign buyers, political risks, and other trade-related risks.

Standard processing takes between 14 to 21 working days from the submission of all required documentation. Agribusiness applications may qualify for our Fast-Track Approval within 10 working days.

Yes. Beyond financing, we offer a Comprehensive Support Model that includes Financial Advice, Technical Advice, and Capacity Building programs. These are tailored to improve your business's bankability and global competitiveness.

While we are primarily a financing institution, we do facilitate introductions through our network of strategic partners, trade missions, and events like the Uganda Connect International Buyers Week.

Not always. Businesses with strong domestic track records and confirmed purchase orders may qualify. However, having an export contract or letter of credit significantly strengthens your application.

We use a multi-factor credit assessment model that considers your business financials, export history, market conditions, collateral quality, and management capacity. We also conduct independent market and feasibility assessments.

If you have export credit insurance (which we recommend), the insurance covers payment delays beyond the agreed credit period. Without insurance, we work with you on restructuring your repayment schedule during verified payment delays.